Refund Policy
Last updated: 10 May 2026
90-day money-back guarantee
If any Cuxley product does not deliver what it promises within 90 days of purchase, you get a full refund. No questions asked, no forms to fill in.
How to request a refund
Write to hello@cuxley.com with your order details — your name, email address used at purchase, and the product name. We will process the refund within 3 working days.
Refunds are returned to the original payment method. Payhip, our payment processor, handles the transaction. Depending on your bank, refunds may take 5 to 10 working days to appear in your account after we process them.
Time limit
The guarantee applies within 90 days of the date of purchase. Requests received after 90 days cannot be processed.
What happens after a refund
After a refund is processed, your access to the product via Payhip is removed. If you subscribed to the Cuxley mailing list as part of the purchase process, you remain subscribed and can unsubscribe at any time.
Questions
If you have any questions about your purchase before requesting a refund, write to hello@cuxley.com. We respond within 24 hours.